Before anybody orders anything.
Warehousing is the part that happens first - get it wrong and every order afterwards inherits the problem.
We store your stock in racked or bulk storage at a secure site in Essex, just outside London. Every delivery is counted and put away within 24 hours, and stock stays visible down to batch and expiry level - so your dashboard matches your shelf.
Where stock sits, how it is organised and how accurately it is recorded decides how quickly and how reliably it can be picked later. This page covers how we handle that.
What is eCommerce warehousing?
Storage that is organised to be picked out of, not just stacked into.
eCommerce warehousing is the storage and management of stock ahead of it being picked, packed and shipped against customer orders. The difference from general or self storage is that the stock has to stay organised, trackable and reachable, because it is being picked against live orders rather than sitting untouched until you come back for it.
Warehousing is one part of the wider process - see our eCommerce fulfilment services page for how it connects to pick and pack, carriage and returns.
Storage options we offer.
Two ways to hold stock, chosen per SKU rather than per account.
Racked storage
Individual SKUs held in racking for fast, accurate picking - the right home for anything ordered regularly and needed at short notice.
Bulk storage
Larger volumes and palletised stock, for products that move in quantity or feed the racked locations as they run down rather than being picked directly.
Goods-in and stock receiving.
Nothing sits unlogged on a bay waiting for somebody to get to it.
Book a goods-in slot
Tell us what is coming and when. A booked slot means a delivery is expected, counted against a note, and never left standing on a bay.
Received and counted
Every delivery is counted in against what it should be. Shortages and damages are raised with you the same day, not found weeks later in a stock check.
Put away, with batch and expiry
Each SKU goes to a known location, with its batch and expiry recorded at the point it lands - which is the only moment that information is easy to capture.
Visible in your dashboard
Stock appears as sellable as soon as it is on the shelf, within 24 hours of arriving. Nothing sits unlogged waiting for somebody to update a spreadsheet.
Live stock visibility.
Down to batch and expiry, synced to every channel you sell on.
That level of detail matters most to anyone holding perishable, regulated or date-sensitive stock, but it is how every account is run - the cost of tracking a batch number is nothing, and the cost of not having it when you need it is a recall you cannot scope.
Where the warehouse is, and why that matters.
Stock lands where it arrives in the country, not three counties inland from it.
For warehousing specifically, geography decides how long stock spends in transit at both ends - before it ever reaches a shelf, and after it leaves one.
Scalability, and no minimum volume.
Storage costs follow what you are actually holding this month.
There is no minimum stock level or order volume needed to use our warehousing. That matters most around a seasonal peak, when the space you need can double or triple for a few months and then drop back - you should not be paying for the peak in February.
Warehousing, asked and answered.
What is the difference between eCommerce warehousing and self storage?
Self storage is space you rent to keep things in. eCommerce warehousing is that storage plus the stock management, goods-in processing and pick-ready organisation needed to fulfil live customer orders out of it.
How is my stock tracked once it is in the warehouse?
Every item is tracked down to batch and expiry level and synced to your store, so the count in your dashboard reflects what is physically on the shelf at all times.
Can I store seasonal or bulky stock separately?
Yes. Bulk and palletised stock is held separately from the racked, fast-picking locations, and brought into rotation as demand needs it.
Is there a minimum amount of stock I need to store?
No. We store stock for brands of every size, with no minimum volume requirement.
How quickly is new stock booked in and made available?
Deliveries are received, counted and put away within 24 hours of arriving, and become visible in your dashboard as soon as they are on the shelf.
Get started with eCommerce warehousing.
Tell us what you need to store and how much you are holding, and we will have a rate card back within one working day.