Where this stands today.
We are building a Waypoint app for Shopify. Until it lands, your shop connects to us through our API instead - a job most developers finish in an afternoon, and one we are happy to do alongside yours. Either way, nobody in your business ends up copying orders from one screen to another.
Shopify
your storefront
Waypoint 3PL
the warehouse
Up to date, and working with every Shopify plan, Basic through Plus, no app store install.
What moves, and when.
Both directions, without anyone pressing anything.
Shopify to Waypoint
New paid orders, with the delivery address, what to pick, and the delivery option your customer chose at checkout.
As they are placed
Waypoint to Shopify
The courier and tracking number, so Shopify sends your customer the same shipping email it always has.
On dispatch
Waypoint to Shopify
Where the order has got to - being picked, on its way, delivered.
As it changes
Waypoint to Shopify
Stock figures, set to what you can actually sell: what is on the shelf, minus what is already promised to other orders.
Through the day
Shopify to Waypoint
Cancellations, which stop the order here - as long as it has not already gone out.
Immediately
Setting it up.
Most of this is done once, at the start, with us on the call if you want us there.
What you need
- Any Shopify plan - Plus is not needed
- Somebody to connect it: your developer, your agency, or us
Get your keys
In the customer portal, open the account menu at the top right and choose API & Integrations. You get two keys: a test one and a live one. Anything sent with the test key shows up in the portal but is never picked, so you can try the whole thing without a parcel moving.
Point Shopify at us
Your developer or your agency connects Shopify to us - or we do it with you, on a call - so that a paid order comes straight to the warehouse. If the connection hiccups and sends the same order twice, we notice and still only pick it once.
Match up your delivery options
Shopify lets you name your delivery options whatever you like, so we cannot guess which courier service you mean by "Express". You tell us once, in the portal, and every order after that is matched on its own.
Try it, then go live
Place an order against the test key and watch it appear in the portal. Swap in the live key when you are happy, and send us your stock.
Worth knowing before you start.
Your customer sees no change
Tracking reaches them through Shopify's own emails, from your shop, in your branding. Nothing in the buying experience says somebody else touched the parcel.
Selling in more than one place is fine
If Shopify is one of several places you sell, it all lands in the same warehouse against one pool of stock. Each order remembers where it came from, so you can still tell the channels apart.
Selling in more than one place?
One pool of stock, and every order remembers its storefront.