Where this stands today.
The Waypoint app for Shopify is available now. Orders reach the warehouse as they are paid, tracking goes back to your customer through Shopify's own emails, and your stock figures stay level with the shelf - each of those tested end to end on a live Shopify store. It is the newest of our three connectors, so if something looks wrong we would rather hear about it than have you work around it. If you would sooner build it yourself, our REST API covers the same flow and most developers finish it in an afternoon.
Shopify
your storefront
Waypoint 3PL
the warehouse
Up to date, and working with every Shopify plan, Basic through Plus, installed from your portal.
What moves, and when.
Both directions, without anyone pressing anything.
Shopify to Waypoint
New paid orders, with the delivery address, what to pick, and the delivery option your customer chose at checkout.
As they are placed
Waypoint to Shopify
The courier and tracking number, so Shopify sends your customer the same shipping email it always has.
On dispatch
Waypoint to Shopify
Where the order has got to - being picked, on its way, delivered.
As it changes
Waypoint to Shopify
Stock figures, set to what you can actually sell: what is on the shelf, minus what is already promised to other orders.
Through the day
Shopify to Waypoint
Cancellations, which stop the order here - as long as it has not already gone out.
Immediately
Setting it up.
Most of this is done once, at the start, with us on the call if you want us there.
What you need
- Any Shopify plan - Plus is not needed
- A Waypoint account - you install the app from your own portal
Install the app
In the customer portal, open API & Integrations and press Connect your Shopify store. Approve it in Shopify and you are connected - your keys are set up for you, so there is nothing to copy from one screen to another. A Waypoint 3PL location appears in your Shopify admin, and that is where we hold your stock.
Send us your products
One button registers the things you sell - their codes, their weights and their sizes - so the warehouse knows what it is expecting before a box arrives.
Match up your delivery options
Shopify lets you name your delivery options whatever you like, so we cannot guess which courier service you mean by "Express". You tell us once, in the portal, and every order after that is matched on its own.
Try it, then go live
The app starts in sandbox: orders show up in the portal but are never picked, so you can watch the whole thing happen without a parcel moving. Switch it to live when you are happy, and send us your stock.
Worth knowing before you start.
Your customer sees no change
Tracking reaches them through Shopify's own emails, from your shop, in your branding. Nothing in the buying experience says somebody else touched the parcel.
Selling in more than one place is fine
If Shopify is one of several places you sell, it all lands in the same warehouse against one pool of stock. Each order remembers where it came from, so you can still tell the channels apart.
Selling in more than one place?
One pool of stock, and every order remembers its storefront.