News

We are moving to a bigger warehouse on December 1st, and taking on new customers again.

Bigger warehouse, December 1st

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Independent UK fulfilment ยท just outside London

We pick, pack and post your eCommerce orders.

Same-day dispatch from beside Britain's largest container ports. For UK brands, and for overseas sellers who need a UK base. Any size, no minimums.

4pmsame-day cut-off, seven days a week
48hrsfrom signed rate card to first order shipped
24hrsgoods-in: received, counted and put away
1named account manager, not a ticket queue
Connects with Shopify Adobe Commerce WooCommerce Custom & API Wix coming soon

How every order runs

Three steps, every single order.

Nothing clever, nothing to configure: the job done properly, the same way every time.

Items being picked from warehouse racking
01

Pick

Your order lands on a pick list and is scanned against the SKU, so the right thing leaves the shelf.

A parcel being packed and labelled at the packing bench
02

Pack

Packed in your own materials or ours, labelled, and checked before it is sealed.

Parcels loaded into a courier van for dispatch
03

Post

On the right courier for that parcel, out the door the same day, tracking back to you and your customer.

Services

Pick, pack, post, and everything around it.

Start with fulfilment and add what you need as you grow.

Talk it through

eCommerce fulfilment

Orders flow from your store to our floor. Picked, packed and dispatched the same day, with tracking pushed back automatically.

Warehousing & storage

Racked, bulk and secure storage with live stock visibility down to batch and expiry level - the dashboard always matches the shelf.

UK-wide carriage

Tracked rates across Royal Mail and DPD. The right service per parcel, so you never overpay for speed.

Goods-in & stock management

We receive, count and putaway your deliveries within 24 hours, then keep live stock counts you can pull straight into your store.

Returns management

Returns inspected, graded and restocked within 24 hours of arrival, with refund triggers fed straight back to your platform.

Kitting & value-added

Subscription boxes, bundles, relabelling and bespoke packaging - built into the pick line, not bolted on afterwards.

Customer portal

See every order, live.

Status, courier and tracking, the moment anything changes.

  • Same-day dispatch on every order placed before 4pm, seven days a week.
  • Live stock down to batch and expiry, synced to every channel you sell on.
  • Tracking pushed back to your store and your customer the moment a label prints.
  • Ask Claude about your stock and orders, through our read-only AI connector.
Log in to the portal
The Waypoint customer portal: orders in, in the warehouse, on the road and delivered, above a live list of orders with their status and courier

Selling into the UK from abroad

Your UK base, beside the ports your stock arrives at.

We sit in Thurrock, beside Britain's largest container ports and close to every London airport. Ship your stock in, and it is counted and on sale within 24 hours, then out to UK customers the same day they order.

Talk to us about a UK base
Containers in, parcels outFrom port to shelf to doorstep, without a second warehouse in between.
One UK partnerStorage, fulfilment, carriage and returns under one rate card.
Your store, connectedShopify, Adobe Commerce or our API, wherever you trade from.

Getting started

Live in days, not months.

Switching 3PL, or outsourcing for the first time, should not feel like open-heart surgery.

  1. Connect your store

    Plug in Shopify, Adobe Commerce or your own system. Orders, stock and tracking sync both ways from day one.

  2. Send us your stock

    Book a goods-in slot. We receive, count and put away within 24 hours, visible in your dashboard as it happens.

  3. We pick, pack and ship

    Orders placed before 4pm leave the same day, on the best-value carrier service for each parcel.

  4. You watch it happen

    Live stock, live order statuses, and a named account manager who actually picks up the phone.

One rate card. No minimums. Live in 48 hours.

Tell us what you sell and roughly how much, and we will put a rate card together for you.