Waypoint MCP

Ask your AI where the order is.

Connect your Waypoint account to Claude or any AI client that speaks MCP, and ask about stock, orders and returns without signing in to anything.

Claude Claude Code Cursor VS Code

Anything that supports the Model Context Protocol. One connection, and it stays connected.

Connecting it

Three steps, once. Nothing to copy and no key to paste — you sign in with the Waypoint account you already have.

Add a custom connector

In Claude that is Settings → Connectors → Add custom connector. Leave the optional OAuth fields blank; your client registers itself.

Give it the address

https://mcp.waypoint3pl.com

Sign in and approve

You are sent to Waypoint to sign in, then shown exactly what the connection will be able to see. Choose Sandbox the first time — it can only ever read test data, so there is nothing to get wrong while you are trying it.

Using a client that reads a config file? Cursor, VS Code and claude mcp add can send an API key directly instead, as Authorization: Bearer wp_test_…, using a key from your portal under API & Integrations. Both routes reach the same place.

What you can ask it

Everything it knows comes from your account, live, at the moment you ask.

Stock

What is on the shelf, what is allocated to orders that have not gone yet, and what has fallen below the level you set.

An order

Where one order is, what is in it, where it is going, and the tracking number once it has left us.

Everything outstanding

Which orders are still with us, what shipped this week, what was cancelled, what came back.

Returns

What came back, in what condition, and whether it went back into sellable stock.

Delivery options

The services available to your account, their weight limits, and what each costs you.

The API

The full specification, so an AI writing an integration against us works from the real thing rather than a guess.

Things worth asking

Ordinary questions, in ordinary words. It works out which to look up.

What am I running low on at Waypoint?
Where is order 1043?
Which of my orders haven't shipped yet?
Has anything come back as a return this week?
What delivery services can I offer, and what do they cost me?
How much of LAV-220 is actually available, not just on the shelf?

It can look, and that is all

  • Nothing it can do changes anything. It cannot create an order, cancel one, alter an address or touch your stock. Every one of its tools reads.
  • It sees one account — yours. The key decides which, and a sandbox key never sees live data.
  • Disconnect it and it is gone. Each connection stands on its own, so removing one does not disturb anything else using your account.

That is a deliberate choice rather than a feature we have not built yet. An assistant decides for itself when to use a tool — nobody presses a button — and the consequences are not symmetrical. Reading the wrong order wastes a moment. Cancelling the wrong one stops a real parcel that a real person is waiting for. Anything that changes an order stays where a person does it: your portal.

Questions

Do I need to give it an API key?

No. Connecting signs you in to Waypoint and asks you to approve, the same as connecting any other account. Clients that read a config file rather than showing you a sign-in screen can use an API key instead, and both work.

Does this cost anything?

No. It is part of your Waypoint account, like the API and the portal.

Do I still need the Shopify or WooCommerce connector?

Yes — they are different jobs. The connectors move your orders to us and bring tracking and stock back, automatically, without anybody asking. This is for asking questions. It moves nothing.

What does the AI company see?

Whatever comes back from a question you asked passes through your AI client, the same as anything else you type into it. If that matters for your customers' addresses, ask about stock and order status rather than pulling up full delivery details — and read your AI provider's own terms, because that part is between you and them.

Can I use it while I am still testing?

That is what a sandbox key is for. It reads sandbox orders and sandbox stock only, and nothing it shows you has anything to do with your real warehouse.

I am building a shop with an AI. Is this what I want?

Partly. It can hand your AI our full API specification while it writes the integration, which is better than it guessing. But if the shop runs on Shopify, WooCommerce or Magento, the right answer is to install the connector rather than build anything — it already handles the parts that are easy to get wrong.

Something looks wrong in an answer.

Tell us rather than working around it: info@waypoint3pl.com. The portal is always the authority — if the two disagree, believe the portal.

Not a Waypoint customer yet?

This is one small part of it. The rest is a warehouse just outside London that picks, packs and posts your orders.