An eCommerce fulfilment company in Essex.
A handful of parcels a week, or several thousand.
We store your stock, pick and pack every order and dispatch it the same day, with live stock visibility, multi-carrier shipping and no minimum order volume.
If you are comparing eCommerce fulfilment services in the UK, four things decide it: how fast orders leave the warehouse, how accurate the stock count stays, how easily your store connects to the fulfilment centre, and whether the fulfilment company grows with you instead of tying you to a volume. This page covers how we handle each of them.
What our eCommerce fulfilment service covers.
Everything between buy and doorstep - and the way back.
Fulfilment is not simply posting parcels. Each part below is available on its own or as the full package, so you are not paying for warehousing you do not need, or buying a bundle built for a bigger operation than yours.
Goods-in & stock management
Deliveries received, counted and put away within 24 hours, then kept at a live count you can pull into your store.
How stock is managedWarehousing & storage
Racked, bulk and secure storage by the pallet or the shelf, so you pay for the space your stock actually takes.
See warehousingPick & pack
Every order scanned against the SKU, packed in your materials or ours, and checked before the box is sealed.
See pick and packUK & international carriage
Multi-carrier rates across DPD, Royal Mail, Evri and FedEx, with the right service chosen for each parcel.
Talk about deliveryReturns management
Inspected, graded and back into sellable stock within 24 hours, with the refund trigger fed to your platform.
How returns workKitting & value-added
Subscription boxes, bundles, relabelling and bespoke packaging, built into the pick line rather than bolted on after it.
Ask about your projectWhy brands choose us as their order fulfilment company.
Six things, and none of them are a percentage on a slide.
Same-day dispatch, seven days a week
Orders placed before 4pm leave the same day, every day - not just Monday to Friday. The cut-off is the same whether it is a 20-order day or a 2,000-order day.
Beside the UK's largest container ports
Our Essex site sits next to Britain's biggest container ports and close to every London airport, which keeps inbound stock and outbound parcels moving in both directions.
No minimum volumes
Brands shipping their first hundred orders a month and brands shipping thousands a week are on the same rate card. Nobody is turned away for being small.
One rate card, no hidden footnotes
Storage, pick and pack, and carriage on a single sheet - not a headline rate with a list of surcharges that first appears on the invoice.
Live in 48 hours
From signed rate card to first order shipped is usually two days. Store integration, booking stock in and account setup run in parallel rather than in sequence.
A named account manager
One person who knows your products, your promotions and your peak season, and who can walk to the shelf and look. Not a ticket queue.
How our UK fulfilment process works.
Three steps, every single order, whatever its size.
Pick
Your order arrives from your store and goes straight onto a pick list, scanned against the SKU so the right thing leaves the shelf.
Pack
Packed in your own branded materials or ours, labelled, and checked against the order before the box is sealed.
Post
Out on the right courier for that parcel, the same day, with tracking pushed back to your store and your customer automatically.Stock visibility and returns.
The dashboard figure and the shelf figure are the same figure.
Stock counts are live down to batch and expiry level and synced to every channel you sell on, so what your dashboard says matches what is on the shelf.
The platforms we connect to.
Orders, stock and tracking sync both ways, on their own.
Orders in, tracking back, stock in step
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A Magento 2 module your developer installs
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A WordPress plugin for your shop
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Custom & API
Bespoke shops, ERPs, anything else
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Custom stores and ERPs connect through our REST API. Connecting a shop is usually an afternoon's work for a developer, and we are happy to do it alongside yours.
3PL fulfilment, explained.
Third-party logistics, in the plainest words we have.
If you are weighing up whether outsourcing to a 3PL fulfilment company makes sense for your business, that page walks through how the model works, when brands usually switch, and what changes for you day to day.
eCommerce fulfilment, asked and answered.
The questions that come up before anybody signs anything.
What does an eCommerce fulfilment company actually do?
An eCommerce fulfilment company stores your stock, picks and packs orders as they arrive from your store, dispatches them with a courier and handles returns - so you do not need your own warehouse, packing staff or courier accounts.
Is there a minimum order volume to use Waypoint 3PL?
No. We take on brands of every size, from businesses shipping a small number of parcels a week through to established retailers shipping several thousand.
How quickly can I switch to Waypoint 3PL as my fulfilment company?
Most brands are live within 48 hours of signing a rate card. Your store connects, your stock is booked in, and your first order ships from there.
What areas does Waypoint 3PL deliver to?
We dispatch UK-wide at domestic speeds and ship tracked into the EU, from our Essex site just outside London.
Which couriers do you use for order fulfilment?
We hold multi-carrier rates across DPD, Royal Mail, Evri and FedEx, and pick the right service for each parcel so you are not paying for speed you do not need.
Do you offer a single rate card, or does pricing vary by service?
One rate card covers storage, pick and pack, and carriage. Ask us for pricing and you see the whole cost upfront, rather than a base rate with add-ons.
Get your fulfilment rate card.
Tell us what you are shipping and how many orders a month, and we will have one back to you within one working day.